Support & Training

LoanGenie has developed effective training curriculum that allows its clients to become proficient with its applications in the shortest period time to start realizing value.

We offer our clients a comprehensive training solution covering both design and delivery options that are easily accessible.

  • Web Application Online User Guide
  • Tutorial Videos
  • Demo Download
  • On Call Tech Support
Training Delivery options include:
  • On-site training demo's for operations, admin users, account executives and processors.
  • Web-EX demo's for operations, admin users, account executives and processors that may be located elsewhere.

LoanGenie has developed an effective training curriculum that allows its clients to become proficient with its applications in the shortest period time to start realizing value.

We offer our clients onsite training at either their location or ours, or we provide a web-based training option as well. Whatever option you select, be assured that your people will become experts in using LoanGenie and will be ready to utilize and apply leading-edge technology in your lending environment.

LoanGenie support staff is experienced in guideline maintenance, credit policy, rule writing and technical issue resolution. Our people are committed to keeping clients happy and their businesses running efficiently and without incident.

Whatever you training needs are , our Training & Support team is ready to help your staff become experts using LoanGenie

LoanGenie support staff is available 24 hours a day, seven days a week. Our support department can be reached at 949.910.8020 or via e-mail at support@loangenie.com.